Introduction
La Sente ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Consent & Privacy Notice explains our practices regarding data collection and usage when you visit our website, purchase our products, or interact with our brand.
By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Notice. If you do not agree with our practices, please do not use our website or services.
This notice applies to all visitors, customers, and users of our website and related services. It does not apply to third-party websites, applications, or services that may be linked from our site, including Amazon.com, which maintains its own privacy policies.
Information We Collect
We may collect the following types of information when you interact with our website and services:
Personal Information You Provide: When you contact us, subscribe to our newsletter, or make inquiries, we may collect your name, email address, phone number, mailing address, and any other information you voluntarily provide.
Automatically Collected Information: When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior data.
Device Information: We may collect information about the device you use to access our website, including device type, screen resolution, unique device identifiers, and mobile network information.
Purchase Information: When you purchase our products through Amazon or other authorized retailers, the retailer processes your payment and shipping information. We may receive limited order information to fulfill customer service requests and improve our products.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our website and services, process your requests, and respond to your inquiries.
Communication: To send you information about our products, promotions, and updates when you have opted in to receive such communications. You may unsubscribe from marketing communications at any time.
Analytics & Improvement: To analyze website usage patterns, understand customer preferences, and improve our products, services, and overall user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property.
Security: To detect, prevent, and address fraud, unauthorized access, and other potentially illegal activities or security issues.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws, including:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Right to Opt-Out: You have the right to opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
Right to Data Portability: Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Do Not Track Signals: Our website respects Do Not Track (DNT) signals sent by your browser. When we detect a DNT signal, we do not track your browsing activity across third-party websites.
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
European Residents (GDPR): If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to restrict processing and the right to lodge a complaint with a supervisory authority.
Data Security & Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, regular security assessments, and access controls limiting data access to authorized personnel only.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our website and services are not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our records.
Changes to This Notice
We may update this Consent & Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, providing additional notice on our website.
We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Notice constitutes your acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Consent & Privacy Notice or our data practices, please contact us:
**La Sente** Email: [email protected] Website: www.lasente.com
For product-related inquiries, please visit our Amazon storefront or reach out through Amazon's messaging system.
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.